RFT Shutdown Support Survey

First Time Right© Shutdown Support Survey

Scale

1 Strongly Disagree, 2 Disagree, 3 Neutral, 4 Agree, 5 Strongly Agree

Score Range

80 - 100 Critical Need. Shutdown performance is at risk. FTR should be implemented immediately.
60 - 79 High Need. Strong indicators of rework, variability, and risk. FTR will deliver major improvement.
40 - 59 Moderate Need. Some systems exist, but gaps remain. FTR will strengthen consistency and reduce defects.
20 - 39 Low Need. Reasonable maturity, but FTR can still optimise and standardise.
0 - 19 Minimal Need. High shutdown discipline already in place. FTR may be used selectively.

DON'T CLOSE THE FORM UNTIL COMPLETE AND SUBMITTED!

First and last name

Section 1 - Current Shutdown Performance

Rework, defects, or Quality regularly impacts our shutdown schedule

We often discover issues late in execution that should have been identified earlier

Punch lists grow during execution instead of shrinking

Our shutdowns frequently exceed planned duration or cost due to Quality issues

We lack consistent visibility of job readiness before execution begins

Select Total

This is your score for section 1

Section 2 - Process, Planning & Workforce Capability

Our workpacks vary in Quality depending on who prepares them

We do not have a consistent, standardised Inspection process across teams and contractors

Supervisors and contractors interpret “what good looks like” differently

Our planners, supervisors, and Inspectors are not aligned on defect prevention expectations

We rely heavily on individuals rather than a structured, repeatable process

Select Total

This is your score for section 2

Section 3 - Risk, Compliance & Assurance

We struggle to ensure consistent compliance with engineering and Quality requirements

We lack a reliable method to verify job readiness before work starts

We often find defects during commissioning that should have been prevented earlier

Our Inspection records are inconsistent, incomplete, or difficult to retrieve

We do not have a clear way to measure Inspection Quality or Inspector performance

Select Total

This is your score for section 3

Section 4 - Digital Maturity & Data Visibility

Our Inspection process still relies on paper, spreadsheets, or manual sign offs

We lack real time visibility of Inspection progress during shutdown execution

We do not have a single source for Inspection data

Reporting is slow, manual, or dependent on individuals

We cannot easily track recurring defects or systemic issues across shutdowns

Select Total

This is your score for section 4

Overall Total

This is your overall score

Once complete, press submit and we will be in touch!